Direct Experience, the creative productions of Zalman Berkowitz

Shipping and Returns


Currently we accept online orders for shipment within the continental United States.

Original works of art are shipped and packaged via UPS or FedEx Ground.

Fine Art Prints are shipped via FedEx Ground.

Please allow 14-21 business days from the date of your order to your delivery date.

Fine Art Prints are shipped from our partner in Seattle, Washington.

Once your order is shipped we will email you your tracking number.

Please include your phone number with your order so that if necessary, the carrier can contact you.

If an option is not currently available for your international order, please contact us with your shipping address and we will set it up for you.

Damage During Shipping

In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper’s inspection.

The refund will be issued by the shipper and not zalMania llc.

Please note, there are no exceptions to this policy.

No Returns for Fine Art Print orders

Please note, all fine art prints are specially created to your exact specifications.

Therefore, all sales are final and there are no returns or exchanges.

Returns or exchanges of original works of art are welcome if they are:

Returned within 7 days from the date of delivery.

Arrive in the same exact condition as when they left.

Include all original packaging.

If originals arrive after 7 days from the date of delivery, you will not be eligible for a credit and you must pay for shipping back to the original delivery address.

Please note, there are no exceptions to this policy.